Maintenance Program
Service Plans
Kazar partners with industry leaders to provide 24 hour remote support for your AV equipment.
Get peace of mind with a maintance agreement that meets your needs.
BRONZE
$0/Month |
SILVER
$29/Month |
GOLD
$89/Month |
PLATINUM
$349/Month |
|
---|---|---|---|---|
Control4 App Subscription | ||||
Cable TV & Internet – Phone Support | ||||
Instant Advanced Support | ||||
DIY Help App | ||||
Technical Reviews | 1x Annually | |||
Preventive Updates to Network System | 1x Annually | 2x Annually | ||
Priority Scheduling | ||||
Preventive System Monitoring & Remote Repair ^ | ||||
Hourly Labor Rates | Standard | Standard | 20% Off | 30% Off |
On-Site Support | 9-5 M-F* | 5-7 Days | 9-5 M-F* | 3-5 Days | 9-5 M-F* | Evening/Weekends | 9-5 M-F* | Evening/Weekends |
24/7 Remote Help | ||||
24/7 Phone Issue Ticketing | ||||
24/7 Email, Text, Chat System Issue Ticketing |
* Subject to availability.
^Requires remote OvrC Pro technology
2 year contract required. 10% off with 3 year contract.
Sign up here to learn more about our service plan!
PLATINUM
$349/Month
- Unlimited 24/7 Text, Chat. Email System Issue ticketing
- Unlimited 24/7 Phone Issue Ticketing
- 24/7 Remote Help
- Phone Response from Advanced Remote Support
- Same Day I Next Day Scheduling for On-Site
- Appointments v Discounted Hourly Labor Rates
- Evenings + Weekends – On-site Appointments
- Prioritized Appointment Scheduling
- Preventive System Monitoring & Remote Repair
- DIY Help App
- 2 x Annual Tech Review
- 2 x Annual Maintenance Updates to Network System
- Option to Involve Advanced Support Immediately
- Cable TV & Internet Provider
- Coordination Phone Support
- Control4 4Sight App Subscription
GOLD
$89/Month
- Unlimited 24/7 Text, Chat, Email System Issue Ticketing
- Unlimited 24/7 Phone Issue Ticketing
- 24/7 Remote Help
- Phone Response from Advanced Remote Support
- Same Day I Next Day Scheduling for On-Site Appointments
- Discounted Hourly Labor Rates
- Evenings + Weekends – On-site Appointments
- Priority Appointment Scheduling
- Preventive System Monitoring & Remote
- Repair Requires remote OvrC Pro technology.
- DIY Help App
- 1 x Annual Tech Review
- 1 x Annual Maintenance Updates to Network System
SILVER
$29/Month
- Unlimited 24/7 Text, Chat. Email System Issue Ticketing
- 24×7 Remote Help
- Phone Response from Advanced Remote Support
- Standard Scheduling for On-site Support (9 – 51 M-F*) 3-5 days
- Standard Hourly Labor Rates