Maintenance Program

Service Plans

Kazar partners with industry leaders to provide 24 hour remote support for your AV equipment.

Get peace of mind with a maintance agreement that meets your needs.

BRONZE

$0/Month

SILVER

$29/Month

GOLD

$89/Month

PLATINUM

$349/Month

Control4 App Subscription N N N
Cable TV & Internet – Phone Support N
Instant Advanced Support N
DIY Help App N N
Technical Reviews 1x Annually
Preventive Updates to Network System 1x Annually 2x Annually
Priority Scheduling N
Preventive System Monitoring & Remote Repair ^ N
Hourly Labor Rates Standard Standard 20% Off 30% Off
On-Site Support 9-5 M-F* | 5-7 Days 9-5 M-F* | 3-5 Days 9-5 M-F* | Evening/Weekends 9-5 M-F* | Evening/Weekends
24/7 Remote Help N N N
24/7 Phone Issue Ticketing N N
24/7 Email, Text, Chat System Issue Ticketing N N N

* Subject to availability.
^Requires remote OvrC Pro technology
2 year contract required. 10% off with 3 year contract.

Sign up here to learn more about our service plan!

13 + 11 =

PLATINUM

$349/Month

  • Unlimited 24/7 Text, Chat. Email System Issue ticketing
  • Unlimited 24/7 Phone Issue Ticketing
  • 24/7 Remote Help
  • Phone Response from Advanced Remote Support
  • Same Day I Next Day Scheduling for On-Site
  • Appointments v Discounted Hourly Labor Rates
  • Evenings + Weekends – On-site Appointments
  • Prioritized Appointment Scheduling
  • Preventive System Monitoring & Remote Repair
  • DIY Help App
  • 2 x Annual Tech Review
  • 2 x Annual Maintenance Updates to Network System
  • Option to Involve Advanced Support Immediately
  • Cable TV & Internet Provider
  • Coordination Phone Support
  • Control4 4Sight App Subscription

GOLD

$89/Month

  • Unlimited 24/7 Text, Chat, Email System Issue Ticketing
  • Unlimited 24/7 Phone Issue Ticketing
  • 24/7 Remote Help
  • Phone Response from Advanced Remote Support
  • Same Day I Next Day Scheduling for On-Site Appointments
  • Discounted Hourly Labor Rates
  • Evenings + Weekends – On-site Appointments
  • Priority Appointment Scheduling
  • Preventive System Monitoring & Remote
  • Repair Requires remote OvrC Pro technology.
  • DIY Help App
  • 1 x Annual Tech Review
  • 1 x Annual Maintenance Updates to Network System 

SILVER

$29/Month

  • Unlimited 24/7 Text, Chat. Email System Issue Ticketing
  • 24×7 Remote Help
  • Phone Response from Advanced Remote Support
  • Standard Scheduling for On-site Support (9 – 51 M-F*) 3-5 days 
  • Standard Hourly Labor Rates